Portfolio: Softomate - Software Development Services

These solutions were intended to simplify the management process within the company and provide extensive support and remote administration options for their clients. Solutions that were developed: billing automation, Control Panel, Help Desk software and Customizable Online E-commerce storefront.

Billing automation system covers typical order->invoice->payment->service setup cycle. This software is linked to internal administrative system that makes all technical setup steps automatically. This includes typicaly: Domain registration, DNS record creation, Web site creation, FTP or Frontpage access configuration, Mail server setup, limits allowed space. The billing software provides also the possibility to automaticaly handle the order for add-ons. Technical setup of addons is performed automaticaly either.

Conrol Panel is a product that is designed to simplify internal company workflow by providing remote access to secured online system from which the clients can perform typical administrative tasks
1) FTP access configuration
2) FrontPage access configuration
3) Mail server configuration , POP3 mailboxes administration, Aliases administration, Mailing lists.
4) Web server configuration (default documents, read/write/execute permissions, scripting options and acess protection)
5) Database setup and ODBC datasources configuration

Help Desk software was designed to bring simple way to speed up customer support. That is acieved by the multi-level escalation procedure. So the problem is solved in a best possible time. The Ticketing system is used to provide flexible way to check for recurring problems and easily manage the customer communications. Each problem is assigned with a unique number (Ticket number) That is used in e-mail/phone/online communications with a client.

Customizable Online E-commerce storefront - is a solution that is offered to the clients of the Hosting Solutions. This storefront is linked with a payement gateway that makes it easy to accept payments online.


HOSTINGSOLUTIONS These solutions were intended to simplify the management process within the company and provide extensive support and remote administration options for their clients. Solutions that were developed: billing automation, Control Panel, Help Desk software and Customizable Online E-commerce storefront. Billing automation system covers typical order->invoice->payment->service setup cycle. This software is linked to internal administrative system that makes all technical setup steps automatically. This includes typicaly: Domain registration, DNS record creation, Web site creation, FTP or Frontpage access configuration, Mail server setup, limits allowed space. The billing software provides also the possibility to automaticaly handle the order for add-ons. Technical setup of addons is performed automaticaly either. Conrol Panel is a product that is designed to simplify internal company workflow by providing remote access to secured online system from which the clients can perform typical administrative tasks 1) FTP access configuration 2) FrontPage access configuration 3) Mail server configuration , POP3 mailboxes administration, Aliases administration, Mailing lists. 4) Web server configuration (default documents, read/write/execute permissions, scripting options and acess protection) 5) Database setup and ODBC datasources configuration Help Desk software was designed to bring simple way to speed up customer support. That is acieved by the multi-level escalation procedure. So the problem is solved in a best possible time. The Ticketing system is used to provide flexible way to check for recurring problems and easily manage the customer communications. Each problem is assigned with a unique number (Ticket number) That is used in e-mail/phone/online communications with a client. Customizable Online E-commerce storefront - is a solution that is offered to the clients of the Hosting Solutions. This storefront is linked with a payement gateway that makes it easy to accept payments online.		www.hostingsolutions.it Technology. Platform: Linux, Windows. Web server: Apache. Programming language: Perl (on the sever), HTML (on client side), Perl,PHP, ASP BACK \| NEXT